December 4, 2007 in Marketing by sbaradell@ideagrove.com
What Do Top PR Firms’ Web Sites Say About Them?

In October, Media Orchard looked at the Wikipedia entries of top PR firms and found them a bit of a mess. We thought it might be nice to give these agencies a chance to redeem themselves by analyzing their Web sites.

Specifically, we decided to use our new favorite toy, TagCrowd, to assess the messaging these firms project in the top-level content of their sites. TagCrowd, you may recall, creates tag clouds based on word frequency.

So, think of these as the Web site “brand clouds” for five top PR agencies:

Burson-Marsteller

Edelman

Ruder Finn


Hill & Knowlton

Ogilvy Public Relations Worldwide

For comparison to a smaller firm, here’s one for the Idea Grove –

Why don’t you try it for your own agency? It’s a good spot-check to make sure your site’s content hasn’t gone off message.

 
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October 24, 2007 in Marketing by sbaradell@ideagrove.com
Blackwater Softens Logo — and You Read It Here First

Damn, we’re good. Here’s this week’s New York Times story.

And here’s our exclusive report from Oct. 5.

 
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October 8, 2007 in Marketing by sbaradell@ideagrove.com
Top PR Agencies’ Wikipedia Entries Are a Mess

Even compared to most content on the indispensible trainwreck that is Wikipedia, the entries of many top PR firms are a mess.

What does it say about a PR agency’s ability to influence people’s perceptions — particularly in the white-hot social media space — when its presence on the Google of Web 2.0 looks like this:

Burson-Marsteller

The entry consists entirely of a litany of misdeeds. Co-founder Bill Marsteller’s name is spelled wrong.

Edelman

Not much better — twice as much content on two recent embarrassing controversies than on the firm’s entire history.

Ruder Finn

Ah, you gotta love Wikipedia randomness. Two sections devoted to ethics controversies, one section that says somnabulant crooner Perry Como was a client, and the top section, which reads as follows:

Ruder Finn is an United States public relations firm founded in 1948 by David Finn and William Ruder.

Ruder Finn is a privately held, family-owned company that employs more than 450 people. Its public relations cover healthcare, technology, consumer, interactive, media, arts and culture, and environmental programming.[specify]

Since 1978, Ruder Finn has maintained an executive-training program, which approximately 20% of Ruder Finn employees have participated in to date.

Thank God (I mean Jimmy) that I now know the percentage of folks in Ruder Finn’s training program. But dammit — I need more Como!

Fleishman-Hillard

Poor Fleishman-Hillard. Someone associated with the PR hating group PR Watch apparently is responsible for the bulk of Fleishman’s entry. Someone with Fleishman — knowing the Wikipedia ban on companies posting about themselves — then apparently tried to go through official channels and posted the following in Wikipedia’s talk section:

This article is lifted essentially verbatim from PR Watch (a cousin of Sourcewatch). PR Watch is an expressly biased publication whose self-described mission is “blowing the lid off today’s multi-billion dollar propaganda-for-hire industry.” Opinionated content written by a blatantly biased source should not be taken as fact, and as such has no place on Wikipedia.

Well put, Fleishman. Only problem is, this objection was lodged in April 2006 — and nothing has happened since.

Hill & Knowlton

One of the longest entries of all the PR firms I checked. Unfortunately, of the entry’s nine paragraphs, seven are about various ethical controversies in which the firm has been involved.

Ogilvy Public Relations Worldwide [entry is for its parent firm] —

Flagged more times than a closet-full of GOP lapels.

All in all, if you read their Wikipedia entries, the top PR firms sound more like criminal enterprises than successful corporations. This goes to the fact that Wikipedia has a clear anti-corporate bias — no two ways about that.

But the sad state of PR firms’ Wikipedia entries should also be a lesson to potential clients — don’t believe the hype from agencies that pretend they’ve mastered this new world.

 
October 5, 2007 in Marketing by sbaradell@ideagrove.com
Burson-Marsteller Presents Blackwater with New Logo Concept


Burson-Marsteller announced its engagement with the U.S. security firm Blackwater today by presenting a new logo for the embattled company.

“The old logo was very aggressive. What kind of clawed animal is that anyway? And that red circle looks kind of like a bull’s eye,” said a spokesperson for Burson-Marsteller.

The new logo, the spokesperson said, “retains the distinctive paw/foot print brand element” while emphasizing that “the employees of Blackwater are more than mercenaries — they’re husbands and fathers, too.”

No reaction from Blackwater yet on its proposed new identity.

 
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