What am I doing? I’ve been asked the question dozens of times since I made the jump to our Dallas marketing firm from a 20-some-year career reporting and editing for major news outlets. (Yes, I was the MSM, and I swear there is no such thing as a media conspiracy.) Now I work in content marketing, which is not a new concept; and nine out of 10 companies are doing it in some form. But after winding through explanations of content marketing with neighbors, family members and business contacts, I’ve concluded that what we do is not well understood. I think content marketing needs a better name.
Like a lot of business terms, content marketing can glaze a listener’s eyes. Rather than enlighten and inform, the name obscures. Not “marketing,” so much. Everyone understands marketing, more or less. No, I’ve decided, the problem is content. The word in and of itself is, well, boring and vague. I hated the word when the newsroom adopted it years ago to mean “news delivered by any means.” I hate it even more now, because I think it devalues the work Internet marketing firms do for clients and their noble goal of developing closer relationships with their customers and prospects.