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November 8, 2010 in Brand Strategy, Content Marketing, Public Relations by Scott Baradell
HEADS UP: Reinvention Virtual Storytelling Summit, Nov. 11-22

As I’m finishing up a book on storytelling, I thought I’d pass along a virtual conference that you may find of interest. It’s called the Reinvention Summit, and it starts this Thursday. Registration starts at just $11.11. The event has a solid lineup of speakers, covering a wide range of topics that public relations practitioners should find of interest.

Remember: bad PR people pitch products; good PR people pitch stories. It’s important to understand the difference.

Here’s Michael Margolis, president of Get Storied, discussing the event:

People who know me know that I hate traveling to conferences. But this one is virtual — so wherever I am, I’ll plan to be there. Check it out.

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November 3, 2010 in Content Marketing by Scott Baradell
ADVICE: Little Red Riding Hood 2.0

Marketing is ultimately all about storytelling. Social media and multimedia give us the opportunity to tell stories in all kinds of cool new ways.

But that knife has two edges. More tools at our disposal actually makes our job as a storyteller more difficult, because we’re tempted to use all of them — or at least more than we need. We can lose a story’s essence in the process, along with the elements that inspire an audience’s passion.

By way of example, here’s a Web 2.0 interpretation of a classic story, “Little Red Riding Hood” –

It’s fascinating to watch — and yet at the same time, kind of boring, right? I mean, you’re so focused on the multimedia paraphernalia and encyclopedic asides that there’s nothing structurally to carry you for the full three minutes, is there?

Now imagine if it weren’t “Little Red Riding Hood,” but a story with which you weren’t already familiar.

Like a new product introduction.

Or a company announcing a new division.

Z’s all around, right?

So yes — use Web 2.0 in your storytelling. But do it wisely.

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November 3, 2010 in Brand Strategy, Content Marketing, Media Orchard, Public Relations, Social Media Marketing by Scott Baradell
RANT: On Thought Leaders, Market Followers and Stories That Stick

I’ve finally cleared off my desk (that’s the loud crash you heard earlier this morning) and have begun to focus on getting my book finished so we can roll the presses and start trying to sell the darn thing. We’ll begin running excerpts here sometime soon, so you can decide for yourself whether it’s worth the 20 bucks on Amazon.

People familiar with Media Orchard — generally, if you were blogging about PR in the 2005-2007 timeframe, you know about us — understand that I’ve always seen social media and online marketing through an old-school lens.

While some have attempted to come up with shiny new names for what we do, cool-looking press release templates and so forth, and others have hit the speaking circuit to pronounce press releases dead or PR fundamentally, like, changed, like, forever, I’ve always pinned my sails to the truism that the more things change, the more they stay the same.

I know, it’s not sexy. But it does have the virtue of being true.

Calling BS

PR, and marketing communications generally, have always been about telling stories. Stories still need a beginning, a middle and an end. They still need a purpose and a message. All that’s really changed is the variety of media we use, the complexities in identifying our audiences, and the tools at our disposal to measure success or failure.

I won’t name names, but back in 2006, many of the so-called top influencers in social media were spouting a lot of nonsense about how PR would be rocked to its core. For example, most declared that CEOs who weren’t good writers shouldn’t have blogs — because ghost-blogging was verboten as “inauthentic.”

I always knew this to be BS. It was inevitable how things would evolve — our economy dictates it, not the so-called “thought leaders.”

As I told my friend Geoff Livingston when he interviewed me back in March 2007:

When you think about it, Web 2.0 started the way Web 1.0 started. That is, you had a bunch of techies and academics and anti-corporate types running everything and thinking they could make the rules for everybody else. But guess what? They can’t. We live in a deregulated market economy, and ultimately, where there is money to be made, the market will make the rules.

I’m not saying that this is a good thing or a bad thing; I’m just saying it’s inevitable. It’s inevitable in the same way that cable news stations will cover Anna Nicole Smith 24/7, no matter what is going on in Africa. All this social media stuff is going mainstream; it’s all going to be owned and operated by companies that are trying to wring every dollar they can out of it.

And, of course, that’s exactly what happened. Look around.

Stories That Stick

Meanwhile, a lot of gurus who are making big bucks from the speaking circuit today are saying very different things from what they said in 2006. Truth is, they’re not “thought leaders” — they’re “market followers.” They come up with new “leading thoughts” based on realities that are very different from what they previously projected.

It’s like listening to sports talk, where the radio host says the team sucks and the coach should be fired the day after a loss — but that the coach is a genius after the team wins the following week.

Guess what: the coach didn’t get better. The radio host’s job is to come up with something to say every day, to get people to pay attention and respond. No one pays much attention to what he said the day before.

And so it is with too many of the social media gurus.

There’s only one problem: while this “guru” model works for self-promotion, it doesn’t work as well for brands. In fact, the techniques that get some gurus attention are often the very same techniques that companies should avoid like the plague in their own communications plans.

You see, companies aren’t like sports radio hosts. And they aren’t like speaking-circuit gurus. Companies can’t hold their finger in the air every day to decide which way the wind’s blowing, and then sell something different, the way a guru can spout new opinions.

The best companies invest in their products, services and brand identity for the long term. This requires a consistency in storytelling — across all media, and to all relevant audiences. It requires creating stories with staying power.

Or as I put it in my book’s title, “Stories That Stick.”

More later…

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April 17, 2007 in Content Marketing, Media Orchard, Public Relations by Scott Baradell
I’m Not Sure What I’m Doing, Frankly

Dallas Marketing and Dallas Web Design picture of twitter5 738302

For example, I respect (and value) the hell out of people who read the New York Times and the Economist and Foreign Policy, but I’ll be honest — sometimes I throw those suckers right in the trash. There’s just not enough time in a day.

And even if I threw a publication in the trash because I just didn’t enjoy reading it, I certainly wouldn’t view that as a slam on the publication’s audience. I’m so narrow-minded that I only value people who have the same tastes as me?

That’s just silly. To each his own, right?

If I take on a client that sells ball bearings, am I supposed to become an avid reader of Ball Bearing Monthly? No; I’ll read just enough to do my job for the ball-bearing company. That’s how it works.

Oh crap! Now — for just being honest — is the editor of the Economist going to come after me and blackball my agency?

Nah. He’s probably got better things to do.

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April 12, 2007 in Content Marketing, Media, Media Orchard by Scott Baradell
Time for Photographers to Switch to Video?

I just posted a fascinating column by stock-photo guru Jim Pickerell on Black Star Rising, the blogzine of my client Black Star.

Jim advises both photojournalists and advertising photographers to learn to shoot video — and fast — because pretty soon print publications will begin using video stills for their photographic needs. He quotes Dirck Halstead of The Digital Journalist, who says:

Video … will undoubtedly become the main means of acquisition in photography. Today, almost all the manufacturers of prosumer video cameras have moved to High Definition. These cameras, off the shelf, are capable of delivering a 2-megapixel still image.

The Dallas Morning News is now equipping their still photographers with Sony Z1U video cameras, and they have created an algorithm that allows those frame grabs to be boosted to 16 megapixels, which only two years ago was the maximum you could get out of a professional 35mm camera. The Dallas Morning News is regularly running 4- and 5-column front-page pictures from these video grabs. Then, they put the streaming video on their Web site.

The financial imperative to newspapers is clear. Their salvation, in a time of plummeting ad revenues on their broadsheets, lies with their online versions. Online demands video. For this reason, we can comfortably say that in 10 years photojournalists will only be carrying video cameras.

Jim also takes aim at the way ad firms have traditionally done business, including their use of photographers:

The advertising community is scared and doing everything it can to delay the inevitable. The goal of agencies is to convince the companies that pay them big bucks to produce major national campaigns that such campaigns are the best way to sell products and services. Unfortunately, the results for dollars spent are in steady decline and companies will only buy this argument so long.

Consider this little story told by Jan Leth, executive creative director of OgilvyInteractive North America. The agency was assigned by Six Flags to do a promotion for the amusement park’s 45th anniversary.

“They wanted to give away 45,000 tickets for opening day to drive traffic. So we got a brief to do whatever: ads, microsite, whatever.” While the creative people were trying to plan the project, the creative director went off and posted the ticket giveaway on Craigslist.

“Five hours later, 45,000 tickets were spoken for,” Leth said. “No photo shoot. No after-shoot drinks at Shutters,” and with some irony he continued, “Now, the trick is, how do we get paid?”

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