Sorry, but I’m a little frustrated. Michael Brown’s FEMA e-mail trail makes me physically ill — and it’s made worse by the fact that his communications team apparently egged this incompetent on.
The worst moment was when Brown’s press secretary, Sharon Worthy, advised him to roll up his sleeves “just below the elbow.” Wrote Worthy: “In this crisis and on TV you just need to look more hard-working … ROLL UP THE SLEEVES.”
That’s it? LOOK more hard-working?
Sharon, why not advise Brown of the complaints that were pouring in about his performance from Day 1? Why not tell him that it was critical that he substantively address these complaints by improving his performance? That’s part of what a communications executive is supposed to do.
But that’s not all. We also have Cindy Taylor, FEMA’s deputy director of public affairs, e-mailing Brown after a TV interview: “You look fabulous — and I’m not talking the makeup.”
Barf bag, please.
This kind of unseemly sucking up is certainly not limited to PR execs — but we often seem to distinguish ourselves in this department.
Personally, I don’t have the stomach for it and never have. In times when I’ve been required to play this game (and it’s happened), I’ve found a new situation before too long.
Several months ago, a recruiter for a Fortune 500 company contacted me about a senior VP position reporting to the CEO. Even though I love my Idea Grove, I decided to take the interview. If nothing else, perhaps it could lead to some consulting work.
When I met with the overly enthusiastic HR VP, she said this about the CEO: “If he told me to dye my hair purple, I’d dye my hair purple.” I was reminded of the scene in Enron: The Smartest Guys in the Room when the delirious female exec advised employees to invest their entire 401(k) balances in Enron stock.
It doesn’t have to be this way, folks; take my word for it.
If you hold yourself with dignity and aren’t afraid to state your opinion, you will ultimately find an employer and/or clients that respect you for it.
And by actually contributing rather than nodding enthusiastically in the corner, you will improve the less-than-superlative image of our profession in the process.